Enamel is a great heat conductor and won't rust, but it's susceptible to chipping. By using our Services or clicking I agree, you agree to our use of cookies. Not by any means as little as I spent on the piece on EBay, but still could be a good deal. I am the only one that thinks this is not right? I have been doing this for years. I have decided that I will just live with stains on my new dutch oven. By I did so, and they sent me a letter stating that they did not feel that the enamel coating peeling up was a manufacturing defect, but they would send me a new "second" dutch oven for about $50 plus shipping (I don't remember the exact amount but it was somewhere between $50 and $80 with the shipping). A little nicking I didn't mind, especially for the price I paid, but this fracture looks like it compromises the dish. Does losing the shine count as discoloration? If you are able to somehow return it to LC, this simply adds to their operating which are then passed on to the rest of us. Copyright © 2001-2020 by the eGullet Society for Culinary Arts & Letters, All Rights Reserved. "Having spent most of my life searching for truth in the excitement of science, I am now in search of the perfectly seared foie gras without any sweet glop."

Does anyone have experience with Le Creuset's lifetime warranty? Anyway, the enamel on mine has a stain of some sort following some osso buco. and succeeding." Thanks , Richard! . The latest: seller is saying it must have been shipping damage and is supposed to be starting an insurance claim. The warranty process leaves a lot to be desired; it took quite a number of emails to resolve, and was only resolved via an escalation to a manager. I've written LC - thanks for the info, and it never hurts to ask. Le Creuset has for the most part a glossy, sand color enamel interior which makes it easier to monitor your cooking, is a bit lighter in weight, comes in many more sizes and colors, has a track record of pieces being in use for 60+ years and still performing well, and has an iron clad warranty with great customer service and they have been making this for 80+ years.

That's all it is. I was very nervous about using the Barkeeper's Friend on the LC... but from what I can see, aside from not actually removing the alleged stain, it didn't scratch or damage the surrounding areas whatsoever. Le Creuset provides this warranty for the Le Creuset Silicone Tools for a period of 5 years from the date of purchase for as long as the purchaser owns the product or receives the product as a gift, starting from the date of purchase. |, 9 Baking Mistakes That Ruin Your Cakes, Cookies, Brownies & Bread, The Top Trending Fall Foods & Recipes, According to Google, The Best Places to Buy Baking Ingredients Online, Chowhound Christmas Gift Guide 2020: The Best Gourmet Food & Drink Gifts, The 20 Best ALDI Finds for November Are All About Cookies & Thanksgiving, 8 Easy Ways to Make Boxed Mac & Cheese Taste Like You Made It from Scratch, The Cookbooks We're Most Excited for This Fall, Ready or Not, Pumpkin Spice Products Are Back Again, 7 Helpful Produce Subscriptions You Should Know About, Meal Prep Containers That Will Get You Excited to Make Lunch, The Best Food & Drink Advent Calendars for 2020, Chowhound Christmas Gift Guide 2020: Best Gifts for Food-Loving Families and Parents, Why You Should Spatchcock Your Turkey & How to Do It, The Ultimate Guide to Perfect Mashed Potatoes. I agree with the above suggestion - try the vendor first - but if that doesn't work for some reason then contact Le Creuset directly.

I am the only one that thinks this is not right? I heard a similar question on the fork report today, they said to check the outlets?